Frequently Asked Questions
Choosing your wedding photographer is big deal and often a significant investment too. It’s so important that you acquire as much information about your wedding photographer as possible before booking. Feel free to ask questions that are not covered on their websites. Look through wedding galleries, engagement galleries and blogs. Email your wedding photographer and build a rapport. You may also want to check out reviews and testimonials. Whether you’re looking for wedding photographers in Lincolnshire or ones further afield, in the East Midlands or beyond, you’ll find the answers to many relevant questions below in our FAQ. If you’re a photographer you can find more specific information about us on our mentoring page.
Where are you based?
We are based in a little village just outside of Louth in the Lincolnshire wolds. Which I guess makes us Louth wedding photographers now! After 9 years of mostly shooting weddings across Essex and the home counties, we’ve finally followed our dreams and moved to the country. We work all over the UK though and always have- nothing has changed for you guys! It’s just a bit more scenic if you ever want to come and visit us.
Do you usually meet in person with couples prior to booking?
Not usually, but that’s something that’s totally up to you. Because we work all over the country it often isn’t possible to meet with couples face to face prior to booking. Sometimes this is due to the logistics of being located in different parts of the country, and sometimes, understandably couples just don’t have time.
For those who do wish to “meet” but aren’t able to, we can Skype or Facetime with you if you like. We’re confident that if you like what you see and like what you’ve read about us, we’ll get along really well!
Due to Covid-19 all meetings will need to take place via Skype or Facetime currently.
We live in another part of the country, will it be a problem if we aren’t able to meet in person before the actual wedding?
Nope, no problem at all! As above really- as long as you love our work we’re pretty confident that we’ll get along just fine. We’re both very laid back and easy to work with. Besides, our style is all about the natural stuff, so you wont even know we’re there half the time!
Are you insured?
We are! We have both indemnity and liability cover, as well as equipment insurance.
We're very private/teachers/military/police so we don’t want our photos posted online. Is this ok?
Of course. We work with lots of couples who for whatever reason don’t want (or can’t have) their photos published online. This is something we totally respect and we always ask you to confirm in advance what you’re happy with. If you’re uncomfortable with us sharing anything from your wedding at all- even down to things like not sharing any images with other couples interested in booking, or using images in our studio samples we can offer a non- disclosure agreement too. This means that we will never use any images from your wedding personally or professionally, nor will we share them with a third party on or offline.
What if you’re ill and can’t shoot our wedding?
Because there’s two of us, the likelihood that both of us will be struck down with an illness so debilitating that we’re physically unable to shoot is (thankfully) slim. However, if a situation arose where one (or both) of us were unable to shoot for whatever reason, we would endeavour to help you find a suitable replacement. We are part of several photography networks and have colleagues all over the country who we could call upon in an emergency. Rest assured though, we have a plan A, B and C just in case and it’d have to be pretty much life or death for us to not be there!
ARGH, what if it rains!?
Embrace it! The weather is one thing that unfortunately cannot be controlled, so regardless, go with the flow and you’ll still have a wonderful time! We have oodles of experience shooting in wet weather and a bit of rain or wind has never ruined a wedding day yet! Besides, you can capture some incredible images in the rain- it’s surprising how often our couples actually want a bit of rain come the evening, just for the photo opportunities! You can find a few examples of wet wedding photos on our blog.
What if you’ve not worked at our venue before, will you visit it in advance?
Not usually, no. Photography is all about the light and using the light available. The quality and intensity of light varies hugely according to the time of day, weather conditions etc, so you wont get a true picture of the shooting conditions until the day itself anyway. The “nice” places for pictures aren’t always quite so nice in glaring sunlight or if it’s pouring down with rain for example.
In truth, a scout around in advance is usually only beneficial if you’re going to be doing lots of posed/staged images and need to plan an itinerary. This isn’t how we work, preferring to keep things as free flowing and natural as possible for you. As such, venue visits aren’t necessary or beneficial for us, or for you. Thankfully, we have around 300 weddings worth of experience under our belt and can very quickly identify the best spots for photos, so we’re able to do this on the day itself whilst we’re working.
Coverage & Packages
Your website says your prices are £x but you've quoted us £x, why?
Weddings are a unique event, so where possible we try to quote on an individual basis. Our website illustrates our starting rates. This is to help give couples an idea of whether we may fall in line with their budget prior to enquiring. The last thing we want to do is waste anyones time. When we provide a quote, we take into account several factors- such as travel, accommodation and subsistence needs for example. The quotes we give at the point of enquiry are always fully inclusive, so you never have to worry about hidden costs or additional charges.
How long will we have you for on the wedding day?
We appreciate that every wedding is different and wont always fit conveniently into a little 8 hour window. As such, we don’t constrain our couples to fixed packages. Instead we provide a basic package that includes everything you’ll need for a full and rounded day of coverage and then let you choose how much coverage you need. It just didn’t seem fair to arrive with one couple at 9am and another at 12pm and charge them the same rate. We can help and advise with how much coverage you need, but we generally advise anything from 8-12 hours for a “full day” of coverage from prep- party. For most weddings this provides around 800+ images.
What about couples photos, do you still do those?
Yes we do! We feel it’s really important for you to step away from the celebrations for a little while and enjoy some time out together. We wont keep you for long- just a couple of minutes here or there. No endless posing either and we wont ask you to say cheese, promise! We can of course offer guidance, but ultimately what we hope to do is create a very natural environment. An environment where conversation is still free flowing and the laughter is plentiful. We’ll take a few photos, tell some bad jokes, take it all in. We keep things as relaxed and natural as possible at all times. BUT (and this is important) ONLY if you want some photos together. Some couples prefer to keep everything 100% reportage and that is fine for us too.
Can we provide you with a list of must have photos?
Around a month before your wedding we’ll send over an interactive online questionnaire which asks for all key details about your wedding. This includes asking for a list of your must have family/group photos. If there’s anything else that’s really important to you we ask you to let us know too.
How many images will we receive? Will all of our images be edited?
A full day of coverage will typically provide around 800 final images. This however is unlimited. After the wedding we’ll go back through and cull to remove blinks/blurs/duplicates or images that didn’t quite work out. Everything else will be edited to our signature style and make it’s way to your gallery. We do not deliver unedited photos or RAW files.
Do you offer albums and engagement shoots?
Why dont you offer a USB as standard?
There are LOADS of reasons why we do not offer USBs as standard. The main reasons being 1. The environmental aspect and 2. The fact that previous feedback from couples was that they just weren’t using them. Unanimously, everyone preferred the convenience of an online gallery and having 24/7 access to their images on their mobile phones and tablets without need for a computer.
Additionally, we strive to be as green as possible in our business so we try to minimise waste wherever possible. By not providing USBs in every package “just because” together, ourselves and our couples are saving shedloads of waste. We have always been proud to be ahead of the trends and we are certain that soon a USBs for USBs sake will no longer be a thing.
Can you film our wedding too, or recommend someone who can?
Watch this space for wedding films by Sam & Louise photography, this is something we’re currently looking in to. In the mean time we can definitely recommend some fantastic videographers if you’re looking. We can also recommend make up artists, cake makers, florists and a whole host of other suppliers!
After the wedding
How will our photos be delivered?
Your photos will be delivered via online gallery. You’ll be emailed your personalised gallery link as soon as your photos are ready, making it easy to view and download your images on the go. You’ll also be able to share this link with family and friends. Images in your gallery are high resolution and un-watermarked.
We also offer USB memory boxes as an add on. These include a USB pre-loaded with your images and some goodies from us. Albums and prints are also available. Note: We have recently upgraded to keepsake glass USB boxes. Photos coming soon!
How long will it take to receive our photos after the wedding?
We state up to 8 weeks in our contract as standard. It’s often much quicker than this though. No matter what the wait we promise they’ll be worth it! Quality over quickness is our motto.
Do we get copyright with our photos?
We give you full printing rights with your wedding photos. This means that you’re able to print, copy and share your images on an unlimited basis, yippee! The only thing you can’t do really is use the images commercially (for profit or gain). In order to protect our brand identity and signature style, we retain copyright of the images. This helps us to prevent things like fraudulent use of images, image theft and so on.
Costs & Booking
Do you offer discounts for weekday or off peak bookings? Can you match another quote I’ve had?
Sorry, we don’t offer discounts or price matching. We’re incredibly fortunate to receive upwards of 350 enquiries a year and we typically only accept around 30-35 of these. This allows us to maintain enough time and flexibility in our schedule for our couples and provide service that is second to none.
This allows us to work consistently throughout the year with no “off peak” period. We feel the quality of our work, our experience and reputation provides excellent value for money already, we hope you agree. With that said, we do try to be as flexible as possible as we appreciate that weddings costs can quickly escalate. We offer the option of payment in instalments to help spread the cost for example, as well as varying levels of coverage to help you get what you need at a price you can afford.
Can you provide us with a quote for just one photographer/just a couple of hours coverage?
This isn’t something we offer usually, but it’s always worth popping us an email just incase. On rare occasions, we may be able to accommodate short coverage bookings or bookings with just one of us shooting. This would most often be for last minute or weekday weddings, weddings taking place very locally or if we’d be providing emergency cover when your previous photographer has fallen through.
We’d like to book, how!?
If you’d like to book at any stage, just pop us an email letting us know. We’ll then send you a link to our online booking system. This will allow you to complete your booking and secure your date with us online. You’ll be asked to complete a booking form, sign a contract and pay a date retainer fee to reserve your date. Our date retainer fee is £500. This is not an additional cost, it’s deducted from your total balance. Quotes are valid for 7 days but dates are not reserved until you’ve completed your paperwork and paid the date retainer fee. Unfortunately we cannot reserve or pencil in dates without the above.
For Photographers, Creatives and Wedding suppliers
Do you offer training, workshops or mentoring?
Workshops aren’t something that we currently offer, but we are more than happy to discuss training and mentoring with you if it’s something you’re interested in. Mentoring is for photographers and creative professionals with an interest in wedding photography. Training is one on one and focuses on a specific area of your work and skill set- for example, using off camera flash. Feel free to send us an email if this is something you’d like to discuss. Our email address is firstname.lastname@example.org
What preset(s) or filters do you use?
Pre-made presets and filters aren’t for us. We don’t buy ready made presets at all. For editing we prefer to use custom presets that we’ve created ourselves. We are constantly fine tuning and adjusting our presets and rarely use the exact same thing from one wedding to the next. Each photo is individually adjusted by hand, which we feel is super important.
What cameras/lenses do you use?
Having shot exclusively with Canon cameras since wayyy back even before we even shot weddings, we’ve made the switch to Sony. We now shoot with the A7 III and a range of Sony primes.
What made you switch?
Honestly? We got bored of waiting for Canon to release something to rival what else was already available on the market.
Are you looking for a second shooter/assistant/associate/intern?
As we work as a duo already, we’re pretty much always covered for the above. It’s always great to know you’re out there though, so if you’re local feel free to drop us a line.
Hi, I worked with you at so and so's wedding, can you send me some photos?
Hey! Usually we don’t mind sharing photographs with other wedding professionals. But please keep the following things in mind:
- Our photographs are essentially our business card. They represent our style, brand and the quality of work that we deliver. Please respect our work and the service we have provided for our couple by not editing the photos in any way. We spend around 40 hours per wedding hand processing each image individually. Adding filters and so is akin to telling us that what we’ve delivered isn’t good enough. It also misrepresents what we do and what we deliver, so may cost us work in future if someone finds your edit isn’t to their tastes.
- We will never supply vendors images a) Before the couple have received their photographs and have relayed to us that they are happy with them and B) Without the couples consent also. Please ensure that the couple are 100% happy with how you want to use the photographs before using them.
- Please credit the images with a tag on social media (@samandlouisephotography) or weblink (https://www.samandlouise.co.uk) when used online. Crediting makes a massive difference. We have had bookings in the past from couples who found us as the result of us being tagged by suppliers who’ve reposed our work. If we’ve provided you with images free of charge, please do the right thing and credit. We do our absolute best to credit anyone involved in a wedding, but we do rely on our couples providing this information for us ahead of the wedding. If you’ve not been tagged it’s because your details were omitted from their paperwork.
- Not all couples want their images shared. Not all the jobs we do representing our brand or the type of work that we want to do more of. So please don’t be upset or offended if we don’t share images.
- Please appreciate that at every single wedding there are at least 3-5 other suppliers who want images from the day. MUAs, Hair stylists, venues, florists, cake makers- the list goes on. Everyone wants photographs of their work. This is SO much admin on top of actually running a business, 40+ hours of editing and a full day of shooting too. Please bear with us, especially March- October when things are manic.
Hey! Let's meet up!
It’s always great to build relationships with other photographers. If you’re interested in meeting in a professional capacity (to ask questions about how we work, how we edit, how we got that shot etc) you may be interested in mentoring.
If you just want to say hi, or chat non photography stuff, then feel free to drop us an email or add us on Facebook. We’re especially interested in connecting with other duos around the same price bracket as us.